50% OFF Replacement Brush Heads

FAQ

RECURRING (SUBSCRIPTION) SERVICES

We want you to feel peace about enjoying the convenience of subscription brush heads. These are products that do need monthly replacement with normal use in order for your electronic toothbrush to be effective. So, our customers have no hidden fees. You control your ordering. No penalties. Cancel, change, or pause your order up to one business day before it processes!

Can I purchase a pack of replacement brush heads without being on subscription?
  • YES
    Are there savings for being on subscription for my brush heads?
    • YES Subscribe & Save 50% ($12.50) on your first order and 30% ($7.50) on all remaining orders. 
    • FREE SHIPPING is also applicable for subscription orders.
    Can I cancel my subscription at any time? 
    • YES. You control your orders. You can pause, change the frequency, skip, or cancel your subscription up to one business day before your next order processes. 
    • NOTE: Changes to your subscription made within 24 hours of your next order does not guarantee your order will not still ship. We want to keep you as a customer. If we can stop your order before it is processed that is our preference too. After all, we'd rather you pause your order and remain active than cancel out of frustration. With that in mind, please note our shipping and fulfillment department will most likely be able to intercept your order - but occasionally this is not possible. If your order ships within 24 hours of processing the subscription change and you would still like a refund please contact us. You will need to cover return shipping and the brush heads must be unopened and unused. 
    How do I edit my subscription? 
    • Login to www.diamondoralcare.com. 
    • Under ACCOUNT DETAILS click MANAGE SUBSCRIPTIONS. 
    • From there you can edit your subscription details.